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Telegraph Terms & Conditions

Telegraph Terms & Conditions

Telegraph Free Download - Terms and Conditions

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1. This offer is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) and Republic of Ireland aged 18 years of age or older, excluding employees and their families of Telegraph Media Group Limited, Big Finish Productions Limited, their agents or anyone professionally connected with the promotion.

2. One free download of Doctor Who: Hunters of Earth audiobook per household only.

3. Internet access is needed (at reader's own cost) for download.

4. Your audiobook will be yours to keep once downloaded. Big Finish Productions will keep the audiobook available for readers to download for a minimum of three months from Saturday 23rd November 2013.

5. Redemptions only valid with correct voucher code which will be printed in The Telegraph newspaper on Saturday 23rd November.  The code must be redeemed on the Big Finish Productions website by 23.59 on Friday 29th November thereafter the code becomes invalid and the offer is withdrawn.

6. To receive your download you will need to visit the promotion landing page, from the link presented in The Telegraph newspaper on Saturday 23rd November and add the promotions code to enter into the promotions page.

7. As part of the checkout process, new users to the Big Finish Productions website will need to create a user login with their email address.  Existing Big Finish Productions users can proceed with their existing Big Finish Productions login details.

8.  Please direct all enquiries relating to the Telegraph website and its links, or general questions and feedback about the to:

9.  Instructions to Download: Click on 'Free Download' to open or save the file immediately or click 'Add to Basket' to place it in your account along with any other releases you purchase in this offer or elsewhere on the site. The file you download will be a zip file; simply download to a computer and unzip it, then open the resulting folder and play the mp3 files (or m4b audiobook file) in your player of choice. Useful unzip programs include WinZip and WinRAR.

If you have an Android phone, you should be able to download via the Opera browser. If you have an iPhone or iPad, please read this page - - for details on how to play the files on these devices - or you can download to a computer, unzip the file, and sync up through iTunes as normal. Any questions about the download can be directed to

10.  Should you experience any technical difficulties with the download itself, please contact Big Finish Productions Customer Services. Contact details are on the Big Finish Productions website under ‘Contact Us’.

11.  Promoters: Big Finish Productions, 8 Grove Park, White Waltham, Berkshire. SL6 3LW.  (“BFP”).

12.  No responsibility is taken for any technical restrictions during downloading the audiobook. The Promoters do not guarantee that this audiobook download is compatible with all systems.

13.  Big Finish Productions may substitute an alternative free download of similar value if an original download offered is not available.

14.  There is no cash alternative available in whole or in part, except, owing to circumstances outside the reasonable control of the promoters, the promoters reserve the right to substitute a suitable alternative of equal or greater value. No other discounts or promotions may be used in connection with this offer.

15.  Big Finish Productions and TMG are not responsible for technical, hardware, or software failures or lost or unavailable network connections.  No responsibility is taken for audiobooks that cannot be downloaded for any technical or other reason nor for any failures caused by something outside Big Finish Productions and TMG’s reasonable control.

16.  Insofar as permitted by law, Big Finish Productions and TMG accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of registering for this offer or downloading a free audiobook Big Finish Productions and TMG further disclaim liability for any injury or damage to your or any other person's computer relating to or resulting from downloading any audiobook in connection with this offer.

17.  Big Finish Productions and TMG reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, this offer with or without prior notice due to reasons wholly outside their control (including, without limitation, in the case of anticipated, suspected or actual fraud) and only where circumstances make this unavoidable but will use all endeavours to minimise the effect to the entrant to avoid consumer disappointment.

18.  The promoters reserve the right to verify all applications and withhold any download application where there is, or the promoters have reason to believe, there has been a breach of these terms and conditions. 

19.  In order to redeem this promotional offer you will be required to register for an account with Big Finish Productions. Your personal information will be used to administer your account, process subsequent orders and to send you offers and promotions if you have elected to receive the Big Finish Newsletter. You are able to unsubscribe from this communication at any time through the ‘my account’ section of the Big Finish Productions website. Any personal data relating to participants will be used solely in accordance with current data protection legislation and will not be disclosed to any third party without the individual’s prior consent.

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