We love StoriesBig Finish produce great full-cast audio drama for CD and download, featuring many popular television fantasy series.
When Big Finish Productions Ltd provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with our website so we can make it better
You can manage these small files and learn more about them from the article, Internet Browser cookies - what they are and how to manage them
Learn how to remove cookies set on your device
There are two types of cookie you may encounter when using bigfinish.com:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies
Cookies set by bigfinish.com
|BigFinish[Customer][id]||This cookie identifies which customer you are currently logged in as. This cookie is only saved if you tick the 'Remember Me' checkbox during the login process.||2234||30 days from when last logged in.|
|BigFinish[Customer][pw_hash]||This cookie verifies which customer you are currently logged in as. This cookie is only saved if you tick the 'Remember Me' checkbox during the login process. Your plain text password is NOT retrievable from this cookie.||E3FrZQ%3D%3D...||30 days from when last logged in.|
|CAKEPHP||This cookie identifies you are a unique user, which facilitates the shopping process on our web site - including adding items to your basket, building subscription options and remaining logged in as a customer.||vimcfsm1md...||At end of user session - when browser or computer is restarted.|
Third party cookies
We use a number of suppliers who may also set cookies on their websites’ on its behalf. bigfinish.com does not control the dissemination of these cookies. You should check the third party websites for more information about these.
How to control and delete cookies
This page last updated 01-05-2018