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Update on Recent Orders

Update on Recent Orders

8 November 2013

A huge, huge thanks to customers old and new for their unprecedented support, particularly of Doctor Who: The Light at the End. We've been utterly taken by surprise by the success of this 50th anniversary release. However, such success comes at a price and due to the sheer number of orders received recently, things aren't going out as speedily as usual at the moment. Apologies for the additional wait time some customers are experiencing. Our Sales team is getting orders out as fast as possible, and has got some additional help on hand, but please bear with us as we get caught up. Huge thanks for your patience. You can find more detailed information in the rest of this news story.

In answer to the main questions we've received recently:

All editions of Doctor Who: The Light at the End - standard, special and vinyl - are now shipping; if you've not had your copy yet, it should be with you soon.

The Lost Stories: due to a re-press of titles, specifically The Second Doctor Box Set and Point of Entry, some orders from our recent special offer haven't been sent out yet. The re-pressed discs are now back in the warehouse and orders will be going out soon.

Doctor Who: The Time Machine: With AudioGo now in administration, we can't comment further on this at the present time, but we hope to make an announcement soon.

Dark Shadows: Beyond the Grave: This is now in stock and will also be sent out imminently.

Huge thanks and appreciation to Alison, Charlotte and the rest of the Sales team, who are doing their utmost to clear the backlog and get everything out to customers as fast as possible. We appreciate the patience of all our customers, and for newcomers to the site: welcome!

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