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Who are Big Finish?

For more than 15 years, Big Finish has been producing high-quality, innovative and award-winning audio drama on CD. There are now literally hundreds of releases to choose from, with new titles added to our catalogue every month. The majority of Big Finishreleases are based on TV series, including genre favourites like Doctor Who, Torchwood, Blake's 7, Survivors, Dark Shadows, The Prisoner and The Avengers.

Our stories feature familiar and much-loved characters in all-new audio adventures, and many of the actors who appeared in the original shows have returned to recreate their roles for us.  Most of our productions are either full-cast dramas or dramatic readings using just one or two voices, and feature dynamic sound design and original music.

Big Finish offers hours of entertainment, excitement and intrigue. You've never heard it so good!

How can I catch up on the latest news from Big Finish?

The news section of this website features daily updates, and you can find us on a number of social media platforms where we share our latest announcements. These include our Facebook page, Twitter feed, SoundCloud player and YouTube channel, or you can subscribe to our RSS feed.

You can also sign up for the Big Finish Newsletter, which delivers all the information about our latest releases and promotions direct to your inbox, as well as offering exclusive preview downloads each month. In addition, you can download or stream the Big Finish Podcast

Will Big Finish be producing plays based on the current TV series of Doctor Who?

Until 2015, Big Finish releases were drawn from the worlds of 'Classic' Doctor Who, featuring the first eight Doctors and their companions. This restriction has now been lifted, and we have a number of projects in development based around the 'New' series. Characters featured include:

And there are more releases to come!

Will Big Finish be featuring the Time War in any of your forthcoming dramas?

Yes! From December 2015, Big Finish will be releasing Doctor Who: The War Doctor, a new series of full-cast box sets starring Sir John Hurt and set during the Last Great Time War.

In addition, we will also be releasing Doctor Who: The Eighth Doctor - The Time War, a special prequel box set which will cover the beginning of the War. The Sontaran Ordeal, which is part of the Doctor Who: Classic Doctors, New Monsters box set, also takes place during the conflict.

Will Peter Capaldi be appearing as the Twelfth Doctor in any Big Finish releases?

Our licence to produce content based on Doctor Who includes storylines and characters up to and including Matt Smith's final appearance in The Time of the Doctor. Therefore, we are unfortunately not able to invite Peter to appear as the Twelfth Doctor at the present time.

Why dont Big Finish produce an audio series based on 'X' TV show/comic-strip/book series?

We are always considering new series suitable for audio, and we read your suggestions with interest, but there are many practical and legal considerations to take into account.

Keep an eye on the news section of the website, our social media pages, or subscribe to our newsletter for announcements about new titles.

Can I send my story idea/script to Big Finish?

Big Finish is not currently accepting any unsolicited scripts or storylines for any of our ranges. Please do not send these to us, as they will be deleted without being read.

From time to time we may invite submissions as part of a story competition, which will be announced in our news section, via social media on Facebook and Twitter, and in the Big Finish Podcast

Where has the Big Finish Forum gone?

In September 2015 we regretfully announced that the Big Finish Forum was indefinitely suspended, and it is currently available as read-only. Unfortunately, the increasing demands on our time both in moderation and countering extensive spam attacks often exceeded our resources and good will. However, you can continue interact with Big Finish and fellow BF fans via social media on Facebook and Twitter.

Can I get work experience at Big Finish?

Big Finish is a small company with only a few full and part-time employees. Regrettably this means that currently we have neither the time nor the resources to accommodate any work experience placements.


How can I get help with my Big Finish order?

You can contact us via email or phone. Our Sales team can be reached at, or by telephone on +44 1628 824102. For more information, visit the Contact Us page.

How long do Big Finish orders take to ship?

The Big Finish Sales team work extremely hard to ship all orders as soon as they are available, and new releases should deliver to UK customers within a few days of the release date.

However, we do ask you to allow the traditional 28 days for delivery. This is typically an over-estimation, and you should receive your goods well within this time-frame.

In the unlikely event that you have not received your order after 28 days, please contact

I have a question about my Big Finish account, or feedback/ comments about a Big Finish product or story. Who can I contact?

You can email our production team at any time via They're always happy to help, but please allow up to 48 hours for them to get back to you!

I've tried registering for a Big Finish account, but I haven't received a confirmation email. What can I do?

Hotmail and AT&T customers may find our automated messages have been blocked or sent to their spam folders. Please click here for a troubleshooting guide.

I've used PayPal to place an order, but the transaction is labelled “Awaiting PayPal confirmation”. What does this mean?

The “Awaiting PayPal confirmation” status indicates a problem at the PayPal side of the process. Your order has not progressed, and you have not been charged. Please trying placing the order again. If the problem persists, please contact our Sales team at

I keep hearing that ‘Subscribers get more at’. What more are the benefits of buying a Big Finish subscription?

Subscribing to our Main Range of Doctor Who audios offers a number of exclusive benefits:

  • A saving of 30% against buying titles individually.
  • A free release of your choice, from across the Big Finish catalogue (any single-disc Big Finish release priced £10.99 or less, and excludes titles from the Textbook Stuff range)
  • A free Short Trip download every three months.
  • Extended special features on selected releases.
  • PDF download of the script (release #120 onwards)

In addition, certain releases titles are issued free to subscribers when an order includes a specific story. Click here for more details on Big Finish subscriptions.

Are Big Finish productions available for download?

Yes. Most CD purchases come with complementary digital version, meaning that once you buy a title from Big Finish you will have instant access to the associated download files. You also have the option of making a digital-only purchase. If you have pre-ordered a title then you will find your downloads available in your account on the date of release. If you accidentally delete or lose a file, then you can download again, as your purchases remain attached to your account.

Please note that a small proportion of our productions are not currently available as downloads for contractual reasons. Our hope is to make all content available for download, but in some cases this may not be possible. Click here for a full list of CDs where downloads are not available, and also those which are currently download-only.

What is the difference between mp3 and Audiobook downloads?

The majority of Big Finish releases are available for download in both mp3 and Audiobook (m4b) formats.

  • mp3 downloads present the content in multiple files (by track) just as they appear on the CD version, and should be compatible with all digital media players.
  • Audiobook (m4b) downloads are presented as one or more longer files, with chaptering per part/episode, and are primarily suitable for playback on iPods and other Apple devices.

Click here and here for more downloading tips.

Are downloads available to everyone?

Download files are available to anyone who has purchased a release with download rights directly from the Big Finish website since 1st February 2008. If you've placed an order with us over the phone, downloads can be manually added to your account. Contact the team at for assistance.

Can I make copies of my Big Finish CDs and downloads?

Big Finish Productions is happy for our customers to copy purchased CD content for digital playback, or burn purchased downloads to CD, as long as it is strictly for personal use.

However, please remember that sharing CDs with third parties, exchanging mp3s with friends or uploading them to file-sharing websites/platforms is an infringement of International Copyright Law and can be subject to criminal prosecution.

We estimate that Big Finish loses up to three-quarters of its potential revenue to piracy, and we will seek to prosecute anyone identified as a bootlegger or pirate. The maximum penalty for offences of audio piracy is 10 years imprisonment and/or an unlimited fine. The Proceeds of Crime Act legislation now also enables confiscation of assets and goods.

Please remember that piracy affects us all. The more people who make a legal purchase of a Big Finish CD or download, the greater the opportunity for price cuts and special offers for our loyal listeners – and you'll be funding new productions too!

Why cant I purchase CD versions of the first 50 Doctor Who Main Range releases?

In August 2013, we took the decision to make the first 50 Doctor Who Main Range releases available as download only, once the remaining stock had been sold. There are currently no plans to re-press these stories on CD, but they can be downloaded for just £2.99 each.

Why are some Big Finish ranges no longer available to order?

Unfortunately, certain Big Finish titles are no longer available to purchase as our distribution licence has expired. Ranges currently not available to order include:

  • The Tomorrow People
  • Sapphire & Steel
  • Robin Hood
  • Highlander
  • Stargate SG1/Atlantis

Watch the news section of the website, our social media pages, or subscribe to our newsletter for announcements about new releases and returning ranges.

Apart from the Big Finish website, where else can I buy Big Finish products?

Big Finish products are stocked by many of the specialist science fiction shops throughout the UK, including Galaxy Four, Forbidden Planet and Burtons Books.

If you cannot find our titles on the shelves locally, then any good bookshop will be able to order-in our titles for you. Quoting the Retail ISBN for the item you require will help them locate it. The ISBN can be found on the relevant product page of this website, on the Technical Details tab.

You will also find us in the dealers room at major Doctor Who conventions in the UK and selected other genre events – come and say hello! View our Events Diary for more information.

Which international retailers stock Big Finish products?

You can buy Big Finish releases in the US from Alien Entertainment, Who North America and Ken's Korner USA amongst others, and a limited selection from the ABC Shop in Australia (you'll need to search for "Big Finish"!)

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