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Big Finish App

The majority of Big Finish releases can now be accessed on-the-go via the Big Finish App, which is now available for both Apple and Android devices.

These are offered completely free and can be found at the following links:

The Big Finish App on iOS

The Big Finish App for Android on the Google App Shop

The Big Finish App for Android on the Amazon App Shop

All qualifying purchases must be made directly from the Big Finish website, and you will need an active Big Finish account to log in and access your personal library of titles. 

If you buy CDs directly from Big Finish at an event such as Big Finish Day, please make sure you mention when you are buying that you have a Big Finish account and we will be happy to make the digital version available to you.

However, due to a number of fraudulent claims, we can no longer process unverified event purchases. 

Note that In-app purchases are not possible at the present time.

A handful of titles are not currently available for download, and therefore cannot be accessed via the Big Finish App - please refer to the list here for more details: https://www.bigfinish.com/pages/v/limited-format-releases

Troubleshooting

If you are experiencing issues downloading content to the Big Finish App, please try the following:

  • Ensure that you have the most recent version of the app on your device by deleting and re-installing it, and then trying the download again.
  • Ensure you have plenty of space available on your device as the app needs approx 2x the file size in order to unpack the downloaded zip file.
  • Make sure you have a stable and strong internet connection, as if it drops-out during the download, you may need to start again.
  • Make sure that the BF App is open and in the foreground for the duration of the download (ie don't switch into another app). 
Note that once a release has been successfully downloaded, it should appear in the "device" tab for playback.
 
 

Safeguarding Your Purchases

We do strongly advise all our customers to ensure that you have downloaded all the content from our website which you have purchased and retain back-up copies locally in order to safeguard against future disappointment / loss of access eg in the event that BFP rights expire, and we can no longer offer the files here. 
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