Contact Us

PO Box: PO Box 3787, Maidenhead, Berkshire, SL6 3TF

To ensure that your query is dealt with as quickly as possible, please read below to ensure that you are using the correct address.

For all enquiries regarding mail order, subscriptions, and lost, damaged or incomplete orders, please contact the mail order department at sales@bigfinish.com or on +44 1628 824102

For all other enquiries, please contact us at enquiries@bigfinish.com

We understand how frustrating and upsetting it can be when things go wrong, so rest assured that we will always try our best to sort your problem out as quickly and efficiently as we can.

If your query is mail order related, please contact sales@bigfinish.com. At times of high demand, our Sales staff may not be able to get back to you quickly. If you haven't heard back from them within 24 hours, please contact us at enquiries@bigfinish.com.

Please note, we aim to deal with enquiries straight away, especially within normal office hours 0900 - 1730 UK time. If your enquiry arrives outside of these hours, we aim to get back to you within 24 hours.